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Frequently Asked Questions
Please read our FAQ before sending us a message.
After purchased, when can I get the key?
The key will instantly show up after checkout success. Additionally we will also email you the info you have purchased. Key Email usually go to Spam/Junk MailBox.
Which payment methods are accepted in the Shop?
Credit or Debit Card, Google Pay, Apple pay, Bancontact, EPS, giropay, iDEAL, Przelewy24, Sofort, Alipay,
WechatPay
Refund Policy?
All sales are final, you are not entitled to a refund for some non-technical reason. Please consider carefully before purchase the key.
Can I get ban using the menu tools?
Even though we only sell the most secure and safe software tools in the market, there is still a chance that you might get ban. Follow news/announcement closely on menu’s forum or discord for safety.
I need help with my Key? Where do I contact?
Please join our Discord by clicking Discord logo at Contact section and create ticket for help.
Is my card detail safe?
All card transaction is handle by Stripe, secure payment gateway. Stripe payment have same security and privacy level with Paypal and 100% safe payment gateway. You can also use Google Pay/Apple pay, Stripe Checkout and many other payment methods if you don’t want to input card detail directly in our Web.
Payment/Card failed?
All transactions must authenticate with 3D secure (one time pass-code sms or App approval from phone) to prevent unauthorized transaction. Please check with card issuer if your card enabled 3D security feature.