Frequently Asked Questions
Please read our FAQ before sending us a message.
The key will instantly show up after checkout success. Additionally we will also email you the info you have purchased. Key Email usually go to Spam/Junk MailBox.
We do not offer refunds for digital products. This is because digital products are delivered instantly and cannot be returned or exchanged like physical products. We apologize for any inconvenience this may cause, but we hope you understand our policy. If you have any questions or concerns about the Service, please don’t hesitate to contact us for further assistance. We will do our best to help you and ensure that you are satisfied with your purchase.
We take security seriously. Here are some measures we’ve taken to protect your and your supporter’s data.
- We don’t store credit card data on our servers. Payment processing is handled by Stripe (PCI Compliance Level 1)..
- We run on the robust Google Cloud infrastructure. Cloudflare adds an additional layer of security. We also take periodic backups and force SSL encryption across the platform.
- Daily scan for any security issues, and we’re quick to take action.
- You can also use Google Pay/Apple pay, Stripe Checkout and many other payment methods if you don’t want to input card detail directly in our Web.
Credit or Debit Card, Google Pay, Apple pay, Bancontact, EPS, giropay, iDEAL, Przelewy24, Sofort, Alipay,
Even though we only sell the most secure and safe software tools in the market, there is still a chance that you might get ban. Follow news/announcement closely on menu’s forum or discord for safety.
Please join our Discord by clicking Discord logo at Contact section and create ticket for help.
All transactions must authenticate with 3D secure (one time pass-code sms or App approval from phone) to prevent unauthorized transaction. Please check with card issuer if your card enabled 3D security feature.
- The payment is still being processed and will be delivered soon. It may take up to a few hours for the payment to be processed and the product to be delivered.
- The payment was declined by bank or payment provider and is now showing as pending in the account. Funds will remain in a pending state for a period of time before being released back. The length of time will vary depending on the payment provider and circumstances of the payment.